QuantumNest
Services

Salesforce and AI, end to end

Salesforce and applied AI are the practice. Cloud, data, and engineering sit underneath them, and a small set of adjacent capabilities supports an engagement when it calls for it, never sold on their own.

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engagement.flowhover to inspect
Sales Cloud Data Cloud Service history Unified PROFILE Agentforce Service Cloud Analytics
Engagement map
Hover or focus any node to see how it connects, end to end.
Source · Sales Cloud
Pipeline, accounts and activity: the system of record for the relationship.
Source · Data Cloud
Unifies every source into one identity-resolved customer profile.
Source · Service history
Past cases and interactions, folded into the same profile.
Core · Unified profile
One resolved customer, queryable in real time across the whole org.
Activation · Agentforce
Autonomous agents that act on the profile, governed and audited.
Activation · Service Cloud
The whole customer in the case, so agents stop swivel-chairing.
Activation · Analytics
Segments and insight that refresh as the profile changes.
Our flagship practice

Salesforce, done
thoughtfully.

Salesforce is where most of our work lives. From greenfield org setup to complex multi-cloud builds, we deliver implementations that revenue teams want to use, and that ops teams can maintain without us.

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Connected core
Sales, Service & Experience
AI-native
Agentforce + Data Cloud
Trending
Agentforce

Autonomous AI agents grounded in your CRM data, deployed with guardrails, audit, and human-in-the-loop control.

Trending
Data Cloud & Einstein

Unified customer data with predictive scoring and generative AI woven directly into the flow of work.

Trending
MCP & Open Integrations

Model Context Protocol connectors and event-driven APIs that let agents and models act safely across your stack.

Trending
Revenue Cloud Advanced (RCA)

Next-generation quote-to-cash: configurable pricing, billing, and recurring-revenue lifecycle at enterprise scale.

Sales, Service & Experience Cloud

One connected core: pipeline, omni-channel service, and branded portals built on a single source of truth.

Field Service & OmniStudio

Mobile-ready workforce scheduling plus low-code guided experiences with OmniScripts and FlexCards.

Flow & Apex

Custom automation, integrations, and complex business logic, engineered to scale and easy to maintain.

Migration & Org Audit

Legacy CRM migrations, health checks, and tech-debt cleanup with zero downtime.

The practice

Three disciplines, one team

Every engagement draws on the same senior bench. The person who scopes your work is the person who builds it.

Flagship

Salesforce Practice

Our flagship, end-to-end Salesforce delivery across Sales, Service, Experience and Data Cloud. Implementations real teams actually adopt.

Sales CloudService CloudExperience CloudApexEinstein
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AI & Machine Learning

Applied AI shipped to production: LLM systems, Agentforce extensions, retrieval pipelines, and the governance that keeps them safe.

LLMsAgentsRAGServiceNow
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Data Engineering

The substrate every AI build stands on: pipelines, unified customer data, and analytics your teams trust.

Data CloudSnowflakedbtAWS · Azure
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Adjacent capabilities · brought in when an engagement needs them
Cloud & DevOps

CI/CD, IaC, and Kubernetes when the build needs a platform under it.

Full-Stack Development

Web apps and APIs that extend the Salesforce core.

Cybersecurity

VAPT and compliance support inside our own engagements.

Enterprise Mobility

Mobile front ends for the systems we ship.

ServiceNow · second-largest practice

The platform where the work actually gets done.

Salesforce holds the customer. ServiceNow runs the work behind every promise you make them. It is our largest practice after Salesforce, and our edge is the seam between the two, so a case and its incident stay in lock-step instead of drifting across a swivel-chair.

ITSMITOMWorkflow automationCMDBSalesforce integration
Read: Salesforce and ServiceNow, one customer
ITSM

Incident, problem, change, request and knowledge, configured to how your teams actually triage, not the out-of-the-box demo flow.

ITOM

Discovery, service mapping, event management and a CMDB clean enough that you can route and report on it with confidence.

Workflow automation

Flow Designer, integrations and low-code apps that take the manual handoffs out of service, HR and operations.

Salesforce ↔ ServiceNow Our edge

A governed, two-way seam: case and incident in lock-step, one customer across CRM and ITSM, no manual relay.

Cloud & platform

Cloud-native by default, multi-cloud by choice.

We architect, migrate, and run production cloud platforms with infrastructure as code, Kubernetes, and CI/CD baked in from day one, so your Salesforce and AI workloads scale without surprises.

Infrastructure as CodeKubernetesObservabilityZero-downtime delivery
Salesforce on Cloud Flagship

Our flagship: Sales, Service & Data Cloud architected for scale and resilience.

aws
AWS

Well-Architected migrations, EKS, and serverless at scale.

Azure

Enterprise landing zones, AKS, and Microsoft-native integration.

Free first callA senior consultant, never a sales rep.
Fixed-price discoveryCredited in full if you proceed to a build.
No plan, no feeIf it doesn\u2019t end in a plan you can act on, you owe nothing.

Have a build in mind?

Tell us the shape of it. A senior consultant replies within one business day, with a fixed-scope proposal before any work begins.

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